Existing COMMUNIFY and WSI clients

How can we help?

Open a support ticket without creating an account. Your request goes directly into the private WSI Command Center for verification, ownership, and service-level tracking.

No client loginSimple, low-friction intake

Private processingHuman approval for sensitive actions

Tracked responseAutomatic ticket and SLA target

Secure ticket intake

Tell us what needs attention.

Fields marked with * are required. Screenshots and files are intentionally not accepted here; WSI will request evidence through an approved channel after contact verification.

Identify your school

Select the COMMUNIFY or WSI client account that needs assistance.

School / client account *Campus / branch

Your contact details

WSI will verify these details before responding.

Full name *Position / roleOfficial email address *Mobile number

Describe the concern

Share only what is needed to classify and investigate the issue.

Issue category *Short subject *

What happened? *

Service is unavailableThe module, kiosk or service cannot be used.Multiple users are affectedMore than one person or service point has the issue.May involve personal dataMark this only—do not paste the actual records.

Keep credentials and personal records out of this form.

Never submit passwords, OTPs, PINs, database credentials, full student lists, report cards or unredacted IDs. WSI will request approved evidence through a controlled channel if needed.

No client login required · Protected server-to-server submission · No automatic external message